Quality Information Solutions

We will always value people as the human beings they are and as the human capital they are not.

Welcome!

And thank you for visiting.

Regardless of size and type, your enterprise is lead, managed, operated, and sustained based on two intrinsic and inseparable realities:

things about which the enterprise knows and aims to know, and

processes by which the enterprise functions and aims to function.

In reality, every thing results from a process, and every process requires things. Thus things and processes are powerfully interdependent, and your enterprise is both.

So ask yourself, "Do our employees, both business and IT, and other stakeholders have greatly implicit knowledge or greatly explicit knowledge about our enterprise things and processes?"

On the one hand, a great deal of implicitness means your stakeholders have very different, even greatly divergent, mental models of your enterprise things and processes, causing low quality and high costs.

On the other hand, a great deal of explicitness means your stakeholders use common models of your enterprise things and processes to continually refine and align their individual mental models to generate higher quality and lower costs.

Our value to your enterprise is to help achieve a great deal of explicitness about enterprise things and processes fundamental to enterprise leadership, management, operations, and sustainment.

We employ only time-tested, nonproprietary methods and principles for quality improvement, systems thinking, and human and organizational learning and development to give you useful models that communicate powerfully yet simply, "This is the enterprise."